Goods Return Policy
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Mobileprinter.com.my performs a thorough checking on all outgoing parcels before final packing and dispatch. We always make sure they are the correct items ordered and they are in perfect condition. All items sold and dispatched are strictly non-returnable or exchangeable, except faulty items |
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Product Warranty
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Our one-year product warranty covers failure of the battery and printer parts resulting from manufacturing defects. |
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The product warranty will be void when there is any damage to the equipment, including: |
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dropping on the ground
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immersion in water
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forceful impact
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removal of the protection label.
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Write to us to make a request for replacement of a faulty item BEFORE sending it back to us. Kindly provide the following details: |
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Your full name
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Your order number
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Description of the condition
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Send your request to info@mobileprinter.com.my (email) or +6019 7799 229 (SMS). |